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[ DOC / SECURITY ]

SECURITY

Encryption, access controls, and how to report a vulnerability.

Encryption

  • In transit: TLS 1.3 for all API + web traffic.
  • At rest: AES-256 for all storage (Cloudflare R2, Neon Postgres).
  • API keys: hashed before storage; only displayed once on creation.

Access controls

  • Project assets are scoped per-user — no cross-tenant access.
  • Admin access is limited to the founder + uses MFA.
  • AI prompts are not retained past 24 hours.

Compliance

  • SOC 2 Type II — in progress with target completion 2027-Q1.
  • GDPR + CCPA — see privacy policy.

Responsible disclosure

Found a security issue? Please email security@shotshq.com.

We commit to:

  • Acknowledge your report within 24 hours.
  • Provide a remediation timeline within 5 business days.
  • Credit you publicly (with your permission) once the issue is resolved.

Please don't exploit or share vulnerabilities before we've had a chance to fix them.